FAQ

Our standard carbon steel with 0,8% carbon is anything but standard. This steel is our most trusted and used. Hard, durable and reliable - it is made to get the work done, and easy to get back to full sharpness by yourself.

Our own Ultra High Carbon (UHC) steel contains 1.8 - 2.0% carbon. The Roselli UHC steel is considered one of the hardest steel qualities in the world - with our UHC models measuring about 62-63 HRC (Hardness Rockwell C). This level of strength makes an extreme sharpness possible, and an edge which will stay sharp for a very very  long time.

Of course! We can engrave any knife or axe for you, if you want to preserve a memory or personalize a gift.⁠ On every product’s page there is a field where you type in what you’d like your engraving to say before you add it to your cart. 

We engrave by hand on our knife blades and axe heads. If you want to engrave something more advanced such as a company logo, we can laser engrave such. With the laser engraving we have the possibility to engrave the blade, handle and the sheath. Contact us at info@roselli.fi for more information.

Take notice that we don’t offer any engraving on our Damascus knives.

If you're left handed it is possible for you to receive a reversed sheath for your Roselli, to fit you better. Just make sure to inform us in the order notes before checkout.

Simplified you can explain; Carbon steel is a harder material than stainless steel. Due to the hardness of a carbon steel knife you will have a knife that is sharper and keeps the sharpness longer than a stainless steel knife.

The original Wootz steel (originated in South India) is characterized by a pattern of bands and high carbon content. Wootz steel was amongst the finest in the world. It is the metal that was used to fashion weapons such as the famous Damascus blades of the Middle Ages. Many claim that modern attempts to duplicate the metal have not been entirely successful due to differences in raw materials and manufacturing techniques. 

The "Modern Damascus" is an interpretation of the Wootz steel pattern and refers mostly to the pattern in the steel, rather than the actual composition of the steel. Our own handmade patterned welding Damascus blade is the result of over 1000 layers of steel. 

See more of our Damascus knives here

When creating Roselli UHC steel Heimo Roselli had the intention to create a high carbon steel (similar to the Wootz steel) with exceptional performance. In the beginning he called these knife blades Roselli Wootz, but some time back they are now just called Roselli UHC. Some resellers still use the old name Wootz, but the steel is the same as the UHC steel.

The tang of the knife is the unsharpened part of the steel blade that goes into the handle. 

A full tang extends the full length of the grip-portion of a handle, versus a partial tang which does not. A full tang may or may not be as wide as the handle itself, but will still run the full length of the handle.⁠ A full tang knife has a steel blade that runs through the whole handle. The two pieces of handle that surround the knife are fastened by two metallic rivets.

A partial tang is the complete opposite with a steel blade that only extends partially through the handle. Its potential is its lightweight handle. A partial tang has a complete seal against moisture and reduces the thermal expansion in the grip/tang.

Now you may wonder if this makes the quality differ between our full tang and partial tang knives? No - it's more a choice of what you personally prefer and for what purpose you use the knife.

See more of our full tang knives here

Our knives serve different purposes and it is often a matter of taste when choosing your knife. Just send us an email at info@roselli.fi and we´ll help you to find the right one.

All our knives and axes are handmade by our skilled craftsmen in our factory in Harmoinen, Finland. We are with your knife every step of the way - from its raw material form to when it’s finally branded with the family name across its beautiful handle made of curly birch and placed in the carefully tanned leather sheath.

What to do and what not to do when caring for your blade? It's not rocket science but knowing how could be useful in the confusing jungle of tips and tricks. ⁠

Here’s our three easy steps to start with.

1. First of all, never ever wash your knife in the dishwasher. Dishwasher detergent is very abrasive, and the wash cycle will take the sharp edge right off your knife.

2. Always keep your blade dry. When out in the field - take that extra 10 seconds to wipe it dry before you put it back in the sheath. Leaving knives out to air-dry will make them dull faster.

3. When at home, you could wipe the blade with some oil. Olive, vegetable, canola or sunflower oil works just fine. You could also use a light machine oil like the one used for sharpening.

See our video: How to - Care for your blade

Over time, our handles made of curly birch might need some extra care to last a lifetime. Linseed oil for example provides effective protection against dirt and moisture.

See our video: How to - Maintain your handle

Leather is a natural material that stretches as the years go by. When your knife sheath has started to come loose and to prevent your knife from falling out, here is a tip on how to fix it.

See our video: How to - Adjust your knife sheath

Our knives are hand grinded and we are aiming to have the bevel at around 21 degree. When grinding our knives the easiest way to get the right angel is just to follow our angel on the bevel.

See our video: How to - Sharpen your knife

All customers have the right to return or exchange a product within 14 days from the day of receiving the goods according to Finnish consumer protection law. Please note:  You can not return or exchange products that have a personal engraving.

Even if the customer regrets the purchase, he or she must collect the goods and after that return it to Roselli Oy. If returning, the receipt must be attached. Please contact Roselli Oy before returning the goods.

When returning the purchase, the goods must be in the same condition as when delivered. Engraved products are not covered by the return policy. The customer must pay for the return freight and is also responsible for delivery to Roselli Oy. Returned products will be compensated with the value of goods.

You can always modify the content of your shopping cart, change the number of items or remove the product from the shopping cart, until you confirm your order and press the pay now button. Due to our fast processing we are unable to cancel or make changes to your order once you have received an order confirmation email from us, and once the order has been placed and sent to our factory for producing. Please note: You can not cancel an order with products that have a personal engraving.

Just contact us if you have any further questions. 

We will send you a confirmation email once we have received your return and it has been processed. It may take up to 2 weeks for us to process your return after it has arrived at our factory. Refunds do not include shipping fees. In the meantime, you can always check your tracking number to confirm if it was delivered.

First of all - contact us if you’re planning to return or repair your Roselli. We’re here to help and we’ll make sure it goes smoothly. 

1. Provide your contact information: Include the following below:
° Your name
° Address
° Mobile phone number
° Email address.
° Order number

Please also describe why you want to return your product or what kind of repair you want help with.

2. Wrap and pack your product securely: Put each knife in its original sheath and/or fully wrap in cardboard before packing your knife in a box to protect it during shipping. A padded envelope may work for smaller models. Check so that your knife is secure and protected within the package.

3. Ship to us: We recommend that all knives posted to us are sent with a certified, trackable receipt. Note that knife loss, including shipping to and from the Roselli factory, is not covered by your warranty.

If you ship from outside the EU:
For customs purpose, please mark your package clearly with:
“Knife for warranty matters, HS Code 82 11 92 00,
Country of origin Finland”

Ship your product to:
Roselli Oy
Rosellintie 1
17780 Harmoinen
Finland

First we’ll examine the product and decide the cause of the damage. You can read more of our Warranty terms here. We aim to repair products within two weeks of receipt however during high volume times repairs can take longer.

We accept most major credit cards in our webshop. We also offer PayPal and Klarna. You can see the full payment options available to you after entering your shipping and billing address at checkout. 

Once you have successfully placed an order on our website you will receive an order confirmation. If you do not land on the order confirmation page, it is possible that your order has not been successful due to a browser issue. If you do not receive the confirmation email, please check your spam folder. If nothing has arrived to you, please contact us and we will be happy to assist.

When ordering a product, the customer must fill in personal information. By making a purchase you accept that this information may be stored in accordance with Roselli Oy privacy policy in order to fulfil our agreement to you as a customer. Roselli Oy processes personal data in accordance with the provisions of the GDPR (General Data Protection Regulation).

If you can’t find a product you wish to purchase on our site, please contact us and we will be happy to provide you with more information.

Each new knife (subject to the Terms of Service the word “knife” shall also include axes and other models sold by us) from Roselli Oy is covered by a lifetime warranty. This warranty extends only to the product´s original purchaser. Sheaths and whetstones are not covered by our warranty.

The blade tip and edge are parts of a knife which normally are exposed to wear and tear, these parts are not covered by our warranty unless it’s obvious that the damage is a result of a material defect. We will repair or replace any products that we find defective. The warranty excludes damage caused by misuse, accident, self-repair, tampering or dismantling.

We guarantee that all our knives are free from defects in materials, construction and workmanship for the lifetime of the product, with normal use and provided that the care instructions here on the website are followed. If the knife is defective in terms of material or workmanship, we will repair it free of charge, or exchange it for an identical knife or for one of equivalent value if the model has been discontinued. If the guarantee is applicable, Roselli Oy will pay for the freight cost when providing you with a new product. The guarantee does not give right to a refund.

Note that knife loss, including shipping to and from our factory is not covered under this warranty.

A wide range of our products consist of handcrafted components made from organic materials,i.e. wooden handles or leather sheaths. The customer is therefore aware that minor deviations, between the product delivered and the product displayed at the website, might occur. Such deviations are not covered by our warranty unless the product is apparently erroneously manufactured.

We want you to get your Roselli product as soon as possible. That’s why we do everything in our power to quickly process your order. The shipping time may vary depending on which shipping method been chosen. Standard shipping is normally 6-8 days and DHL Express is normally 2-4 days.

We are currently offering free shipping worldwide with DHL Express on all orders over €150

Inside EU:

€10 Standard Shipping Europe (6-8 days)

€25 DHL Express Europe (2-4 days)

Rest of the world:

€35 DHL Express (6-9 days)

The shipping fee will be added to your order after the shipping method is chosen. Once your order is ready to ship you will receive a shipping confirmation by email. Soon after this message, DHL will send you a tracking notification with a tracking code. You can monitor the status of your order by clicking on the code.

Yes, we ship all over the world. Shipping costs will apply and will be added at checkout.

Soon after pick-up you will receive either an email or text message with DHL tracking code and estimated delivery time. By clicking the link in the message, you can choose the best possible delivery option for you. Delivery can be made to the original delivery address, to DHL Service Point or DHL Parcel Lockers, and you can also change the delivery address within the same countryIf you choose the delivery to the DHL Service Point or Parcel Locker, the shipment will be held for 14 days before it will be returned.

Any order shipped to a destination outside of the region Europe may be subject to import taxes or customs duties. As the recipient, you are the importer and must comply with all applicable laws and regulations. Exact import taxes and duties vary, depending on the destination country. Import taxes and duties for regions outside of Europe are collected by the international carrier upon delivery.